Returns Policy

Refund Policy (No Refund, Exchange Only) All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 15 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. `

 

Due to strict health reasons, no returns and exchanges can be accepted on certain items including Toys, beds, custom orders, bakery items, and clearance/sale items. These items are considered a final sale and cannot be exchanged for any reason. We apologize for the inconvenience.


MyCatShop is not responsible for incorrect addresses given, refused shipments, and/or unclaimed shipments.


Due to strict health reasons, no returns and exchanges can be accepted on certain items including Toys, beds, custom orders, bakery items, and clearance/sale items. These items are considered a final sale and cannot be exchanged for any reason. We apologize for the inconvenience.